Introduction

These Terms & Conditions ("T&Cs") govern your use of the tppvalidation.com service (the "Service"). By accessing or using the Service, you agree to these T&Cs. If you do not agree, you must not use the Service.

October 2024

1. Definitions

• Service: The service provided by tppvalidation.com that aggregates data for validation services to financial institutions.

• Customer: Any individual or entity that subscribes to or uses the Service, specifically those with a dedicated UUID API Key. This includes only paying customers or trial customers who have registered for the Service.

• User Data: Any data submitted by users, including PEM certificates.

2. Service Description
The Service aggregates data from trusted sources such as the European Union (EU), European Banking Authority (EBA), and Qualified Trust Service Providers (QTSPs). This data is used to provide validation services to financial institutions within the EU and EEA. All data aggregated by the Service comes from publicly available, non-classified sources, including user-submitted PEM certificates. This data is stored to improve service performance, reduce latency, and automate tasks to enhance the overall user experience over time.

3. Disclaimer of Liability
The Service is provided "as-is" and "as-available." While we make every effort to ensure data accuracy, tppvalidation.com assumes no responsibility or liability for the accuracy, reliability, or completeness of the data. The Service aggregates information from third-party sources, and we cannot be held liable for any inaccuracies or inconsistencies in that data. Users may report inaccuracies to [support@tppvalidation.com] for review.

4. No Warranties
The uptime and availability of the Service are based on the infrastructure of third-party providers, including Cloudflare Edge Networks and Microsoft Azure Cloud Services. We do not guarantee uninterrupted availability but strive for maximum uptime using these reliable platforms. However, we disclaim any liability arising from service disruptions beyond our control. Users will be informed of any significant service outages via our status page.

5. Client Responsibilities
Clients are responsible for ensuring compliance with all applicable laws and regulations when using the Service. The use of the Service does not guarantee compliance with any regulatory requirements. The Service does not collect personal data beyond what is necessary for operational and subscription purposes, and no personal data is linked to the use of API keys. Clients are responsible for any consequences arising from non-compliance with applicable laws.

6. Limitation of Liability
In no event shall tppvalidation.com be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, data loss, service interruptions, or financial losses incurred from reliance on the Service. The liability for direct damages shall not exceed the total amount paid by the customer for the Service in the three (3) months preceding the claim.

7. Service Traceability and Data Resilience
The Service includes extensive logging and 256-bit hashing for data traceability, ensuring data consistency and integrity. These measures are in place to provide full traceability to the source of origin and ensure that all actions on data can be audited. While we employ robust data resilience techniques, we do not guarantee perfect traceability or system performance, and we are not liable for any discrepancies or failures beyond our control. The data stored for service improvements is non-sensitive and is handled in full compliance with our privacy policy.

8. Data Retention and Termination
Upon termination of a subscription, the user acknowledges and agrees that all associated logs and data will be erased at the end of the subscription period unless the subscription is renewed. Any personal information stored by tppvalidation.com is strictly limited to sales and subscription purposes only and is not linked to any API key usage or operational processes. Users have the right to request data retrieval before termination.

9. Refund and Termination Policy
The customer may choose to pay for the subscription either annually in advance or on a monthly basis via credit card. For annual subscriptions, the payment is non-refundable, and the customer commits to the entire prepaid period. If the customer terminates the annual subscription early, the service will remain available until the end of the prepaid period, and no refund will be issued, except in cases where the customer terminates the agreement as a result of a change to the T&Cs, as described in the Change Clause.

The discount provided for advance payment is tied to the customer's commitment to the entire period. Termination of the annual subscription requires the customer to provide written notice to the provider at least 30 days before the start of the next prepaid period. Failure to do so will result in the customer being charged for the next subscription period.

For customers who choose to pay on a monthly basis, payments will be automatically charged each month via the provided credit card. If a monthly payment fails or the customer terminates their card payment, this will be considered an immediate termination of the subscription, and access to the service will cease immediately. No refunds will be issued for the remaining part of the month.

10. Dispute Resolution and Jurisdiction
The customer and the Service Provider shall first attempt to resolve any disputes, controversies, or claims arising out of or in connection with this contract, including its breach, termination, or invalidity, through good-faith negotiations. If an agreement is not reached within 90 days after a dispute arises, the matter shall be submitted to the District Court of Stockholm, Sweden.
This contract shall be governed by the substantive law of Sweden.

11. Changes to These T&Cs
We reserve the right to modify these T&Cs at any time. We will provide at least 30 days' notice to all current subscribers before any new terms take effect. Continued use of the Service after the revised T&Cs take effect constitutes your acceptance of the updated T&Cs.

If the customer does not accept the new terms, they must provide written notice of their objection within the 30-day period. In the event of such an objection, the customer has the right to terminate the agreement without penalty or forfeiture of any remaining prepaid time. A prorated refund will be issued for any unused portion of the subscription.

Material changes to these T&Cs that affect the customer’s rights or obligations may, at the customer’s discretion, be considered a material breach of contract. In such cases, if written notice of objection is provided within the 30-day period, the customer is entitled to terminate the agreement and receive a prorated refund for the unused portion of the subscription.

12. Assignment and Transfer
In the event that ownership of the Service or any of its associated entities is transferred due to acquisition, merger, or sale, these T&Cs—including any ongoing subscriptions and agreements—may be assigned to the new owner or entity. The customer will be notified of such changes, and continued use of the Service after the transfer will constitute acceptance of the assignment. If the customer does not agree with the new ownership or terms, they must provide written notice of their objection within 30 days of the notification. Upon receipt of the objection, the customer may terminate the agreement, and a prorated refund will be issued for any unused prepaid portion of the subscription.

Contact Information
For inquiries regarding these T&Cs, please contact us at [support@tppvalidation.com].